Terms & Conditions

Bookings

All bookings made through this website are enquiries only and are not confirmed until verified by Kloofeind Guest Lodge directly via phone, email or WhatsApp.

Check-In & Check-Out

Check-in is from 14:00 and check-out is by 10:00, unless otherwise arranged in advance.

Cancellations

Cancellation terms will be confirmed at the time of booking. Please contact us directly to discuss cancellations or changes to your reservation.

Conduct on the Property

Kloofeind Guest Lodge is a family and LGBTQ+ friendly environment. We expect all guests to treat staff and fellow guests with respect. Management reserves the right to ask guests to leave for behaviour that compromises the safety or comfort of others.

Liability

Kloofeind Guest Lodge takes reasonable precautions for guest safety but is not liable for loss, theft or damage to personal property on the premises.